Take a case of a factory worker working at a conveyers’ belt and accidentally they get their hand caught in the system, that’s an example of accidents that workers come across as they do their jobs. Employers have to put in place compensations that may cater for such situations should they occur. It would be in the best interest for the employee to understand what rights they are entitled to during the process of seeking compensation. A nurse case manager is first of all a registered nurse before the aspect of case management comes in.
In case the patient is okay with it, a nurse case manager can attend the doctor’s appointment of the injured victim and help with communication between the client and the doctor about the victim. Among the duties of a nurse case manager is to help the client get good medical care that is going to restore their health and also it should be from a good hospital.
The nurse case manager should also act as a liaison between all the parties involved in the compensation process, there may be an insurance company representative if the client was insured, the employer and any other party. An insurance adjuster, needed during the compensation process, is informed on what goes about the visit to the doctor by a nurse case manager.
The following are among ways through which a nurse case manager impact is felt, for the doctor , a case manager enables a smooth and accurate communication between the patient and the former. In the process of treatment, everything does not always go as planned unfortunately , in case something goes wrong with the treatment , a nurse case manager is supposed to identify the same and also validate the information that the worker has provided. A case manager should act as a whistle blower incase the treatment provided is not befitting the situation, later they should take action to ensure that the patient receives the needed healthcare.
It should be noted that a nurse case manager works independently from the insurance companies and that they are not in any way presenting the same fronts. A nurse case manager is allowed to provide the relevant information concerning the situation of the victim and the medical care but, he or she should not be in support of the insurance company when enacting a settlement.
The injured should also be aware of their entitlements which include being notified of the discussion between the case manager , insurance company and the employer. The victim also should be allowed to be present with their attorney if they are present. Being the primary party in the meeting , the workers need to be informed on what the communication is all about before it happens.